Shipping policy

 

🚚 Shipping Policy

Thank you for supporting Urban Worm Movement! We’re committed to getting your order to you as swiftly and sustainably as possible.

📦 Order Fulfillment

We sell and ship a variety of products:

  • Urban Worm Movement Products: Packed and shipped directly from our location in Spring, Texas.
  • Third-Party Products (via Shopify Collective & partner suppliers): Shipped separately by our trusted collaborators. You may receive multiple packages based on your order contents.

⏱️ Shipping Timeframes

  • Standard Delivery: Most orders ship within 2–5 business days.
  • Transit Time: Typically 3–7 business days, depending on your location and shipping carrier.
  • Partner-Fulfilled Products: Processing and shipping timelines may vary. Refer to product details or contact us for updates.

🐛 Live Animals (Composting Worms)

  • Shipping for live animals is timed for optimal health and safe transit.
  • We may pause shipments in extreme weather conditions.
  • You'll receive tracking info once your worms are en route.

💰 Shipping Costs

  • Calculated at checkout based on weight, destination, and carrier.
  • Some partner products may include separate shipping charges.

🌍 Where We Ship

Currently shipping within the continental United States.
For international or bulk orders, please contact hello@urbanwormmovement.com and we’ll do our best to help.

📬 Tracking & Notifications

You’ll receive tracking info via email once your order ships.
If your order includes multiple shipments, we’ll notify you as each item ships out.